Shipping policy

                                                       
Velora Picks

Thank you for shopping with Velora Picks! Below is our shipping policy to ensure you have a smooth shopping experience.

Processing Time

  • Orders are processed within [3-5] business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times:

    • Standard Free Shipping: 7-15 business days

  • Delivery times may vary due to external factors such as weather, customs delays, or carrier issues.

Shipping Locations

  • We currently ship to worldwide.
  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order through [tracking website or carrier name].

Lost or Delayed Shipments

  • If your order has not arrived within the estimated timeframe, please check your tracking information.
  • If the tracking status has not been updated or your package is lost, contact us at support@velorapick.com, and we will assist you.

Damaged or Incorrect Orders

  • If you receive a damaged or incorrect item, please contact us within 30 days of delivery with photos of the item and packaging.
  • We will arrange for a replacement or refund as needed.

For any further questions regarding shipping, feel free to reach out to our support team at support@velorapick.com