Orders are processed within 1–2 business days. Delivery typically takes 7–14 business days depending on your location. Every order ships with full tracking so you know exactly where your boots are at all times.

Our boots run true to size. Measure your foot from heel to toe in centimetres and match to the size chart on this page. If you're between sizes or have wider feet, we recommend going half a size up. Still unsure? Contact us before ordering — we're happy to help you get the right fit.

We offer a 30-day return policy from the date your order arrives. Boots must be unworn and in original condition. Simply contact us at our support email and we'll guide you through the process. We want you to love your boots — if something's not right, we'll fix it.

Yes. These boots are made with full-grain genuine leather and the woven braid pattern is done by hand by skilled craftsmen. This is why no two pairs look completely identical — slight natural variations in the weave are a hallmark of authentic handwork, not a defect.

Absolutely. Add each pair separately to your cart, selecting the size and color for each. If you select the 2-pair bundle discount, the savings will be applied automatically at checkout.

Wipe with a damp cloth after wear. Apply a leather conditioner every 4–6 weeks to keep the leather supple and prevent cracking. Avoid prolonged exposure to standing water. Store in a cool, dry place — away from direct sunlight which can fade the leather over time.